KG Professional Training Courses
Deposit & Payment
Payment can be made in full at the time of booking, or a deposit can be made of £100.00 can be made. The remaining balance must be paid a week before the course date by credit/debit card or by cash on the day of the course.
Cancellation & Refunds
We are unable to offer any refunds if you choose to cancel your training course.
However, we recognise that in exceptional circumstances such as a bereavement, we would wish to consider offering you a credit note at such a difficult time. This decision will only be considered if the bereavement relates to an immediate family member, for example a partner, child, parent or sibling.
Although we are unable to offer a refund if you no longer wish to attend your original booking you can change your booking to a future date. However, if you purchased your course at a discounted price you will have to pay the difference to the full course price. Please note: any re-bookings will incur an additional £40 re-booking fee.
All claims will be assessed entirely at the discretion of KG Professional management. The credit will be to the value of the original fee paid per booking, and can be used against any future bookings within the following six month period, minus the £40 re-booking fee.
The following charges will apply if you wish to transfer your booking to a later course date:
A £40 re-booking fee will apply.
If you have purchased your course at a discounted price you will have to pay the difference to the full course price.
The choice of course date must be specified at the time of transfer (or else the instruction will be considered a cancellation)
The option to transfer a date can only be used once, after which any movement will be considered a cancellation. All outstanding invoices will remain due, irrespective of the number of working days notice given for the cancellation.
Training courses start at approximately 10:00am and finish at 4:00pm. If you arrive late (in excess of 30 minutes) you will be unable to participate in training, resulting in the loss of course fees. Therefore please ensure to allow sufficient time for traveling.
Course Dates and Venues
KG Professional reserves the right to alter course dates and venues without liability.
In the event of a cancellation where an alternative date cannot be provided in respect of that course a full refund will be offered. KG Professional will not reimburse travel or accommodation expenses. KG Professional is not able to offer any refunds for cancellations outside of their control including adverse weather conditions, flooding or industrial action.
Each student should have an understanding that everything learnt in a KG Professional training course is confidential and cannot demonstrate any of the methods or secret techniques of the program to others without consent of KG Professional. Each student should also understand they have no right to copy, distribute or disclose any information out of the training manual given to them. Each student must understand they are restricted from using the original KG Professional programme, for education or training to any third parties. Or to demonstrate any methods of the programme, or disclose any information obtained from KG Professional. In the event of any violation of the agreement, KG Professional reserves the right to act on legal prosecution.
In order to respond rapidly to changes in the market demand KG Professional reserves the right to alter its course content and/or trainer.
When purchasing a training course please be aware that you are buying a training course and not a diploma or qualification. Purchasing a training course is not a guarantee of obtaining a diploma or a further qualification, and you will only receive either of these if you pass the required course assessments.
Course Notes and Training
KG Professional training course notes and training cannot be relied upon for legal interpretation. Neither KG Professional nor its employees, trainers or consultants can accept responsibility for the actions of clients, or those of other people reading the course notes, or responsibility for any loss incurred as a result of relying on the course content or the course notes.
KG Professional and it’s employees reserve the right to refuse student assessment if the student is deemed to be under the influence of drugs or alcohol and/or exhibiting anti-social behaviour.
You will be told in advance if a model is to be supplied or if you will need to provide a model.
The training kit prices quoted on the website will be ready for you on the day of training.
Once the training course is completed you will hold an industry recognized certificate and be fully qualified.